Yellow Avirex Leather Jacket

Returns are accepted within 30 days from the delivery date.
Returned items must be unused, unworn, unwashed, and include all original packaging, tags, and accessories.

Returned items are inspected upon arrival; you will be notified once the review is completed.
Approved refunds are issued to the original payment method within 5–10 business days.
Shipping fees are non-refundable, except in cases where the item delivered was incorrect or defective.

Size or color exchanges are available within 30 days of delivery.
To arrange an exchange, contact customer support with your order number and exchange details..

To start a return, you can contact us at

Email: support@hollywoodjacket.com
Phone: +1 832 763 7888
US Address: 25335 Budde Rd, Apt 631, Spring, TX 77380, United States
UK Address: 85 Great Portland Street, First Floor, London, W1W 7LT, United Kingdom

Prime-Ready Products: Dispatched within 1–2 business days
Standard Jackets & Outerwear: Dispatched within 2–3 business days
Made-to-Measure Jackets: Production & dispatch in 2–3 weeks
Bespoke / Fully Custom Orders: Production & dispatch in 5–12 weeks
Prime-Ready items are stocked and prepared for immediate shipment
Custom and bespoke products require additional time for craftsmanship
Delivery time after dispatch: Express services generally deliver within 3–4 business days, depending on destination

Orders are shipped on a Delivery Duty Unpaid (DDU) basis
Recipients are responsible for customs duties, taxes, and clearance fees
Charges vary by country; customers are encouraged to check local customs regulations before purchasing

If tracking shows delivered but the parcel is missing, notify Customer Support and the courier within 5 working days
Claims made after this period cannot be processed
After courier verification, a replacement or store credit will be issued
Cash refunds are not provided for lost shipments

Tracking: Provided once the order ships; customers must monitor delivery status
Failed Deliveries: If repeated attempts fail and the parcel is disposed of, responsibility cannot be assumed
Refused Deliveries: Refusal may lead to parcel destruction; accept delivery first if you intend to return
Incorrect Address: Ensure accuracy when ordering; once dispatched, address changes are not possible and may result in undeliverable parcels that cannot be returned or canceled

Order Confirmation: Confirmation email sent upon order placement; contact support if not received
Combined Shipments: Multiple orders to the same address may be consolidated, potentially delaying the first delivery
Complimentary Items: Promotional items are not included with bulk orders of 10+ units unless approved by support beforehand

Email: support@hollywoodjacket.com
Phone: +1 832 763 7888
US Office:
25335 Budde Rd, Apt 631, Spring, TX 77380, United States
UK Office:
85 Great Portland Street, First Floor, London, W1W 7LT, United Kingdom