Privacy Policy

Effective Date: August 12, 2025

At Hollywood Jacket (“Company,” “we,” “us,” or “our”), your privacy is of the utmost importance to us. This Privacy Policy explains how we collect, use, share, and protect your personal information when you visit our website, make a purchase, or interact with our services (collectively, the “Services”). By using our Services, you agree to the practices described in this policy. If you do not agree, please discontinue use of our Site immediately.

Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our business, technology, or legal requirements. Any updates will be posted here with an updated “Effective Date.” Where legally required, we will notify you directly before changes take effect.

Information We Collect

Information You Provide Directly

Contact details – Name, email address, billing/shipping address, phone number
Order information – Products purchased, payment confirmations, delivery details
Account details – Login credentials, saved preferences
Communications – Information you provide when contacting customer support

Information We Collect Automatically

When you interact with our Site, we may automatically collect:

Device type, browser, and operating system
IP address and approximate location
Browsing activity (pages viewed, items clicked, searches)
Session times and activity logs

This data is collected using cookies, pixels, and similar technologies.

Information From Third Parties

We may also receive limited information from:

Payment processors (for payment verification)
Shipping partners (for delivery updates)
Advertising platforms (for relevant marketing campaigns)
E-commerce platforms such as Shopify (for order/account management)

How We Use Your Information

We use personal data to:

Process orders, payments, and deliveries
Provide customer support and manage accounts
Improve and personalize your shopping experience
Send promotional offers and marketing communications (where permitted by law)
Detect, investigate, and prevent fraud or unauthorized activities
Comply with legal and regulatory obligations

Marketing & Advertising

We may use your data to deliver tailored promotions via platforms like Google, Facebook, and Pinterest, based on your browsing history and purchase activity.

You can opt out of personalized advertising via:

Google Ad Settings
Facebook Ad Preferences
Pinterest Ads Help

You may also disable interest-based ads through the Digital Advertising Alliance.

Cookies

Cookies and similar technologies help us remember preferences, analyze performance, and improve site functionality. You can manage or disable cookies via your browser settings, but doing so may limit certain features.

For Shopify’s use of cookies, see their official Cookie Policy.

Sharing of Information

We do not sell your personal data. However, we may share it with:

Vendors & service providers (e.g., IT support, payment gateways, fulfillment centers)
Business partners & affiliates (for marketing and operations)
Legal and regulatory authorities where required by law
Successor entities in the event of a merger, acquisition, or restructuring

Data Retention & Security

We implement technical and organizational safeguards to protect your data. While no method of transmission is 100% secure, we take reasonable steps to secure personal information.

We retain data only as long as necessary to provide Services, comply with laws, or resolve disputes.

Your Rights

Depending on your location, you may have rights under privacy laws, including the right to:

Access and receive a copy of your personal data
Request correction or deletion
Restrict or object to processing
Withdraw consent for marketing
Request transfer of your data (data portability)

To exercise these rights, please contact us using the information below.

Children’s Privacy

Our Services are not intended for individuals under 16 years of age, and we do not knowingly collect information from minors. If such data is discovered, it will be deleted promptly.

International Data Transfers

Your information may be stored or processed outside your country, including in the United States. Where legally required, we implement safeguards such as the European Commission’s Standard Contractual Clauses.